Returns & Cancellations

Bling Bag Subscription Returns & Refunds

Not in love with the blings? No worries. While our fashion experts try their best to pick-up the right blings for you based on your style profile, in the rare instance, if you are not happy with your Bling Bag and its contents, you can send us your Bling Bag with all the contents and we will refund you as per our policy. 

  • Inform: The return must be communicated to us within 48 hours from the time you receive your Bling Bag. You can email us at support@blingbag.co.in to inform us about your return and we will get in touch with you.
  • Return: Return/Exchange of selected content of the bag is not allowed. Bling Bag with all its contents (including any bonus blings received) should be shipped back to us at the address we share, within 5 days from the day you receive your Bling Bag. The cost of shipping the bag will be borne by the subscriber. The products and the bag should be in its original and unused condition with intact packaging. We will not be able to process the refund if any of the product is damaged or missing. Bonus Blings received as part of longer subscriptions will not be replaced or exchanged. Bonus blings sent are curated as per the style profile. Elastic Bracelets received as part of your Bling Bag subscription will not be replaced or exchanged in case of any damages.
  • Refund:  We will process your refunds after deducting the relevant charges as mentioned in our Refund Policy.
  • For longer duration plans, if the bag is returned for a particular month, the value of the bag considered for refunds will be the per month amount paid for that plan Example 1: You had signed up for 6-month regular bling bag subscription plan initially and paid a one time amount of Rs. 10,199 for 6 bags. You wish to return the 4th month bag, in this case, we will consider the value of the bag as Rs. 1749 and the applicable deductions will be made. Example 2: You had signed up for 3-month mini bling bag subscription plan initially and paid a one time amount of Rs. 2599 for 3 mini bags. You wish to return the 2nd month bag, in this case, we will consider the value of the bag as Rs. 866 and the applicable deductions will be made.

    Bling Bag Subscription Cancellations & Refunds

    We respect your decision to leave Bling Bag subscriptions mid-way and we promise to make the cancellation process hassle-free. To cancel an on-going subscription please take note of the following:

    • Inform: Please inform us at support@blingbag.co.in to let us know about your subscription cancellation decision. For cancellation of the longer subscription plans, inform us before the 25th of the month you received your last bag. Due to our logistics and operational cycle, if we receive your request after 25th of the previous month, your next month's bag will be dispatched.
    • Refund: We will process your refunds after deducting the relevant charges as mentioned in our Refund Policy.
    • For cancellation of longer duration plans, the refund will be calculated based on the per month bag value of the highest subscription plan you have availed. Example 1:, You had signed up for 6-month regular bling bag subscription plan initially and paid a one time amount of Rs. 10,199 for 6 bags. After receiving 4th month bag, you decide to cancel the subscription thereafter. In this case, the value of the 4 bags you already availed will be calculated based on the 3-monthly subscription plan i.e. Rs. 1749 for each month. Example 2: You had signed up for 3-month mini subscription plan initially and paid a one-time amount of Rs. 2599 for 3 bags. After receiving 2nd month bag, you decide to cancel the subscription thereafter. In this case, the value of the bag per month you already availed will be calculated based on the 1-month subscription plan i.e. Rs. 899 for each month. 

    Bling Bag team will miss curating a personalized bag for you every month. We will wait for you to come back and grab your monthly Bling Bag soon!

    Bling Boutique Returns & Refunds

    Did not like the blings you shopped from Bling Boutique? Changed your Mind? No Worries. We respect the fact that many a times you buy a piece of fashion jewellery but change your mind later and decide not to wear it. We do not want you to regret your purchase decision ever. We value your money and we will not like you to waste your money in buying a product which you will never use. We offer a very simple and easy 7 days return policy to you. A coupon code equivalent to the return product value will be shared for your future purchases. Please note the below for returning your Bling Boutique purchases. 

    • Inform: Share the photos and tags of the Product(s) you need to retun. This should be communicated to us within 48 hours from the time you receive your product. You can email us at support@blingbag.co.in to inform us about your return and we will call you back to explain you the return process.
    • Return: The product(s) should be shipped back to us within 5 days from the day you receive your Blings. The cost of shipping the product will be borne by the customer. The product(s) should be in its original and unused condition with intact packaging. We will not be able to process the refund coupon code if the product(s) is damaged or shipped without its original packaging. Please use a reliable courier service for shipping the product(s) and share the tracking details once the products shipped. 
    • Refund: Once we receive your package, we will inform you within 48-72 hours about the receipt. Upon quality check, we will calculate the applicable refund as per our Refunds policy. 

    Bling Boutique Cancellations & Refunds

    Blings shopped from Bling Boutique

    Ordered from Bling Boutique and changed your mind even before receiving your blings? No worries! Generally we ship Bling Boutique orders within 2 working days. In case you want to cancel your order, please email us at support@blingbag.co.in. Refunds if applicable will be made as per our Refund Policy. 

    Refund Policy  

      Mode of Refund

      • Refund will be issued as a credit in the form of coupon code. The coupon code is a single time use only and cannot be applied again to any other order. The coupon code has no validity and can be used any time for your future purchases. 

      Applicable Deductions

      • Shipping charges paid for the order will not be refunded. For 3 / 6 / 12 months subscriptions of Mini & Regular bags, Rs. 100 towards the shipping charges for India will be deducted for each month availed. For International orders, Rs. 400 will be deducted for each month availed. For any cancellation of the orders before they are shipped (shipping notification sent over email), the shipping charges will be refunded.
      • Total of Rs. 150 towards the non-acceptance of prepaid orders will be deducted towards the forward and reverse shipment of the order being shipped back to our warehouse.
      • Any refund coupon code of the previous order, if applied to a new order which is not accepted by your, will lead to expiry of the coupon code and cannot be used again. Please ensure COD / prepaid orders placed using coupon codes are accepted by you.
      • For any online prepaid transactions, where the amount is deducted from your card/wallet and the order confirmation is not received, please contact us before you place another order. We will confirm if your transaction was captured. In case of a new order placed before confirming with us, 5% towards the payment gateway charges will be deducted from the transaction amount before refund.
      • For orders where the shipping charges were waived off as part of any offer, Rs. 100 towards the shipping from our warehouse to the customer will be deducted while processing refund coupon codes. 

      Eligibility

      • All products sold under our website are eligible for return against a credit of coupon code. 
      • Damaged / used / products sent without original packaging are not eligible for refunds. The items can be sent back to you at an additional Rs. 100 shipping cost, or you may collect them in-person from our warehouse. 
      • Items which are not informed for returns within 48 hours / not received by us within 5 days, are not eligible for returns. 

      Refund Time

      • Coupon code will be processed within 3 working days from the day we receives the returned products or the confirmation of cancellation of the orders. 

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