Shipping and Delivery:
INDIA: We ship all over India - COD Available
Each and every confirmed order is shipped within 24 hours’ time from our warehouse. The orders received on Sunday/Holidays are shipped on the next working day, after confirmation.
The moment your order is shipped from our warehouse, it will take approximately 2-7 working days for it to be delivered to you, depending on your location.
For personalised orders, you can expect your order within 15-20 days from your order date. We will keep you updated for the same on your email id which was used to make the purchase.
As soon as the order is Shipped from our warehouse, you will receive an email with your tracking number and an active link to track it live. We urge you to enter your email id while placing the order to get all updates related to your order.
Once your package is Out for delivery, you will receive a call from our logistics partner for the delivery of your order. They will be able to confirm the time of delivery.
Packages are delivered using an OTP for verification and we request you to keep you phone handy while receiving the package for OTP verification purpose.
Do not worry! Every order is attempted thrice for delivery before it returns to our warehouse. So, you have another chance! Don’t miss it again! Our team will contact you regarding the same if necessary.
We have tied up with various reputed logistics providers like Delhivery Pvt. Ltd, Ecom Express, Xpressbees, etc. for shipping within India.
We ship worldwide, which gives us immense pleasure to serve jewelry lovers everywhere!
We ship all our orders with utmost urgency and international orders are our top priority. After packing them carefully and making sure that it is safe to travel such a long journey, we dispatch the shipment within 24 to 48 hours.
The orders received on Sunday/Holidays are shipped on the next working day.
All international orders generally get delivered within 7 to 20 days from the dispatch date.
In some rare cases if there are any delays, please bring them to our notice by emailing at email@example.com and we will help you.
Once your order is fulfilled and shipped, you shall receive an active tracking link in your email and also on your order page where you can always live track your package.
Allow some time for package status to change once it departs from India. (Usually departs in 2 days and next update is received in about 10 days)
International shipping charges are applicable as per the weight of the products in your order and this will be automatically added to your cart at Check Out.
Our shipping charges are on DDU (Delivery Duty Unpaid) basis and we charge on actuals as charged by the respective service provider which in our case is DHL/Fedex.
All the product prices on our website and the shipping charges are exclusive of import duties.
As the recipient of the order, you shall be liable for all import duties, customs and local taxes levied by the country you are in.
Please ensure payment of all such charges to receive your order on arrival. Failing to do so your order might get stuck at the customs department and/or later may not be retrievable at all.
We only accept Prepaid orders from our international customers. You can choose from our wide range of payment options to pay online.
You can pay with our wide variety of payments modes like Debit card, Credit card, Net banking and Bank Transfers that are supported on our website. You may also use PayPal. We are SSL Certified and online transactions are totally safe on our website.
We are here to help if you face any issues. Just WhatsApp us on +91 8450960809 or email us on firstname.lastname@example.org in case you face any issues or need some help.
Email us at email@example.com and we shall help you.
Also, you can always check with your Local Post Department/Office if tracking of the shipment shows that it has reached your nearby location/destination city.
payments & charges
We offer all payment options as listed here: Credit Cards, Debit Cards, Net Banking, Wallets, PayTM, Google Pay (GPay), PhonePe, Direct bank Transfers and COD. In case you need any help with any of the payment options, please do contact us on WhatsApp.
You can pay using any of our wide variety of payments modes like Debit card, Credit card, Net banking, UPI, GPay, PayTM and Wallets that are supported on our website.
International Customers can also pay via PayPal.
We offer COD shipping all over India with a fixed Cash on Delivery (COD) shipping charge of ₹125.
Unfortunately, COD is not available for International Orders.
Do not worry! Your money is safe. It would be either credited to us or back to you.
Please check your bank account for the next 10 mins, if the deducted amount is not reversed, please email us at firstname.lastname@example.org with your transaction details along with your name and email id that was used while attempting to place the order.
We will respond to your query as soon as possible (10 am to 6 pm during weekdays).
There are no hidden charges applied for any purchase on our website. All the charges will be shown to you clearly before you make the payment.
Returns and exchanges
Did not like the blings you shopped from us? Changed your Mind? No Worries. We respect the fact that many a times you buy a piece of fashion jewellery but change your mind later and decide not to wear it. We do not want you to regret your purchase decision ever.
We value your money and we will not like you to spend your money in buying a product which you will never use. We offer a very simple and easy return policy to you. A coupon code equivalent to the returned product's value will be shared for your future purchases.
All Products bought from our website are covered under our Return Policy and are returnable.
You just need to email us within 48 hours of product delivery so we can process the return request.
We offer returns to our customers for all our products. The only condition is that you need to email us on email@example.com within 48 hours of product delivery so we can process the return request.
Do, share the photos and tags of the Product(s) you wish to return, along with the reason for return.
Our team will reply back to you with the return process on your email within 48 hours.
Please wait for a reply from our team within 48 hours after sending your email. We will share the further steps with you on the email itself.
In all cases you are responsible for sending the product back to us in its proper condition.
Only in special/specific cases a pickup is arranged for the products with an additional upfront charge of Rs 250/-. This cost depends on many factors and will be confirmed on email of your return request.
We give refunds only in the form of Coupon Credit. The coupon value depends upon the value of your product returned.
We deduct Rs 100/- for prepaid shipping as we bear the shipping charges when the package is shipped and Rs 125/- is deducted for COD orders.
Orders where a customer returns 1 product out of 2 or multiple products, no amount is deducted while giving refunds as we assume such an order as a partially successful order.
We initiate refund once the returned product has reached us in their proper condition along with the tags.
You will be receiving your refund-coupon-code (RCC) within 48 hours of return received at our warehouse.
We consider all exchanges as returns itself and hence the same policy applies. You have to follow the same process for exchanges as well.
Orders can only be cancelled before they are shipped. Once shipped, no order cancellation requests are accepted.
For COD orders, we will call you for order confirmation before shipping.
Prepaid orders cancelled before shipping will be refunded in full if you choose to receive a refund-coupon-code against your order.
In case you choose for monetary refund for your prepaid order, then the refund will be issued to your original payment mode after 5% deduction for Payment Gateway charges.
As per RBI Guidelines, we do not offer refunds in form of bank account transfers. All refunds are primarily in the form of Refund Coupon Codes (RCC). Only in special requests of customers who have a placed a prepaid order, the refund is processed into their original mode of payment after relevant deductions.
You will be charged 5% of the transaction value as payment gateway charges when we initiate refunds to your original payment source in such cases. For e.g. If you paid Rs 1000 for your purchase, and you want a refund before shipping takes place, you will be given:
5% of 1000 = 50 i.e., Rs 1000 – 50 = Rs 950.
We do free shipping for orders with a minimum order value of Rs 300/- When a coupon code is applied, and if the value of the product goes below Rs 300, the product automatically becomes ineligible for free shipping, hence you have to pay for the shipping in such cases.
The other alternative is to increase your cart value to above Rs 300 even though the code is applied and then you can again avail free shipping.
PRODUCTS & PACKAGING
We take a lot of pride in saying that we design our own products and manufacture them ourselves, hence we are able to give the best quality possible at the most affordable prices. All our products go through ‘3-Level-Quality-Check’ before they are carefully packed for delivery to our customers.
These are high quality jewels, the shine and the colour will not fade in regular use.
As this is fashion jewellery, there's no guarantee/warranty as such but please be sure that nothing will happen to the jewellery for a very long time if basic care is taken, like minimum contact with soap, water and perfume to ensure its longevity. Also, always put the product back into its packaging after use.
Our products are not expensive, actually there are many "Qualities" in our products that are mentioned below which make them feel expensive:
1. Our quality is the most superlative, the best in the industry.
2. We have an extensive research team which follows Bollywood trends, develops them and brings them to the market super quick, to make you look trendy.
3. We offer the highest range of colours in every design. More than 30 colours in each design.
4. All our products are covered under our generous returns policy whereas most other brands do not even offer returns.
5. The material we use for all our jewellery is irritation free and light weight still maintaining the solidity of the item.
6. We offer personalised and best service possible and continue on improving it.
You may also check our ratings on google and compare. We also suggest you read a few reviews to see what our customers have to say.
Lastly we are no small manufacturers, wholesellers or retailers, we are a brand which stands for quality, trends and variety.
We are an online store only and sell only through our website www.blingbag.co.in. We do not have any branches, sub stores, agents or physical stores.
Yes, we have a policy of "Get what you see". All our products are shot under natural lighting in our in-house studio to give you the best and right product images. Also, all the details of the product are mentioned in the Description Section of every product page.