BlingBag Returns, Cancellations & Refunds

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Cancellation of an Order:

Cash on Delivery: Any COD order can be cancelled only before it is fulfilled, once fulfilled, the order is with the courier partner and leads to a loss of to & fro freight charges plus possible damages to the product due to transit. We will request you to accept the package and you can always return it following our 100% Easy Return Process.

Prepaid: Prepaid orders can only be cancelled before they are fulfilled. All our orders are fulfilled within 30 minutes of order receival, and no cancellations are allowed once fulfilled. A full refund will be provided to cancellations done before fulfilment.

 

Refund Policy:

Cash on Delivery: All Delivered COD orders are refunded in the form of Credit Note (Refund Code) that can be used for a future purchase from the website.

Prepaid: A customer can choose to get a refund in the form of a credit note or directly back to their source of payment when they return a product.

 

Exchange: Each and every order is eligible for an exchange if intimated within the designated 48 hours from the time of delivery. A customer can easily exchange the product with any other product of their choice.

 

     

      Eligibility

      • All products sold under our website are eligible for return against a credit of coupon code / original source of payment depending upon the type of order. 
      • Damaged / used / products sent without original packaging are not eligible for refunds. The items can be sent back to you at an additional ₹125 shipping cost, or you may collect them in-person from our warehouse. 
      • Items which are not informed for returns within 48 hours / not received by us within 5 days, are not eligible for returns. 
      • All our products undergo multiple levels of quality checks and sent. In case of quality not meeting your expectation, no money refund will be given. 

      Refund Time

      • Coupon code / Refunds will be processed within 7 working days from the day we receives the returned products or the confirmation of cancellation of the orders. 
      • The coupon code issued as refund will only be applicable for use if you do not apply any other offer code while placing a new order. 
      • A customer cannot apply more than one coupon code while placing an order and hence orders that are placed using the refund coupon code will not be able to apply any offer coupon code.
      • For products received damaged, we will be happy to ship a replacement for the same product or issue you a refund coupon code for the amount paid for the product.